Return & Exchange Policy
Last Updated: July 23, 2026
At Elitewear X, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our Return & Exchange Policy below.
Return & Exchange Period
- You may request a return or exchange within 7 days of receiving your order.
- Requests made after 7 days may not be accepted.
Eligibility
To qualify for a return or exchange, the item must:
- Be unused, unworn, and unwashed.
- Have all original tags and packaging intact.
- Be in its original condition without any damage caused by the customer.
Items that do not meet these conditions may not be eligible for return or exchange.
Non-Returnable Items
The following items cannot be returned or exchanged unless they are damaged or incorrect:
- Products purchased during clearance or final sale.
- Items that have been worn, washed, altered, or damaged after delivery.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.
Refunds
Once your returned item has been inspected and approved, any eligible refund will be processed using the original payment method or another agreed method where applicable.
Shipping charges are generally non-refundable, unless the return is due to our mistake.
Exchange Process
If you would like to exchange an item for a different size or another available product, please contact our support team. Exchanges are subject to product availability.
Return Shipping
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Contact Us
For any return or exchange requests, please contact us:
Elitewear X
Email: elitewearx3@gmail.com
Phone: +92 311 7277202
Location: Faisalabad 38000, Punjab, Pakistan
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